FamilyWise HQOpen FamilyWise Web

5Line Ventures LLC

Privacy Policy

FamilyWise is local-first. This page explains what stays on your device, what can sync, and what happens when you choose an AI feature.

Last updated: July 21, 2026

What this policy covers

FamilyWise HQ is a local-first product of 5Line Ventures LLC. Everyday planning remains available on your device. If you create a 5Line account and connect a FamilyWise Home, account, household-membership, family-profile, planner-setting, meal-plan, saved-food, recipe-detail, list, FamilyWise-event, household-task, routine, reminder, vehicle, and maintenance information can also be stored securely in the cloud for approved household members, web access, and authorized integrations.

Data on your device

Family members, meals, recipes, routines, reminders, events, lists, health notes, custody details, and most preferences are stored on your device using SQLite. When you connect a shared Home, supported family profiles and planner settings—including profile fields you choose to record—meal plans, saved food, recipe details, lists, FamilyWise-created events, household tasks, routines, reminders, vehicles, and maintenance records can also sync. Device file paths, recipe photos, and device notification identifiers are not uploaded by household sync.

5Line account and connected Home

A 5Line account is optional for local mobile planning and required for shared Home, web, and integration features. Supabase Auth processes your email address and credentials. 5Line Ventures does not receive or store your plaintext password. Cloud access is limited by household membership and role.

Purchases

FamilyWise uses RevenueCat to manage subscription status from Apple or Google. RevenueCat receives purchase receipt and subscription information, but not your household planning content. Subscription purchases and refunds are handled by the store where you subscribed.

Optional AI features

FamilyWise-managed AI is optional. When you choose an AI feature, only the content needed for that request may be sent to the FamilyWise backend and forwarded to OpenAI for processing. You can use manual planning without AI. An outside assistant can access FamilyWise only after you authorize it through the 5Line integration flow.

Outside-assistant connections

The FamilyWise HQ assistant connection can share the connected Home name and identifier; requested meal-plan dates, meal values, sides, desserts, completion status, and record versions; enabled meal slots, planning days, and household-level food and schedule preferences; saved-food and list record identifiers, names, types, ingredients, minimized recipe details, difficulty, budget, prep-time, side and leftover information, list items, and record versions; FamilyWise-created events; approved calendar busy windows; and minimized household-task, routine, reminder, vehicle, and maintenance records. For family members aged 13 or older, planning context can include display name, internal member identifier, role, broad age group, eating schedule, user-provided food avoidances, dietary restrictions, and likes or dislikes. Calendar context is included only when its connection owner explicitly enables assistant access. The connection excludes personal information about children under 13, child-linked events and operations, birthdates, health conditions, medications, custody details, private notes, passwords, payment information, recipe photos, local device paths, notification identifiers, calendar account emails, provider event identifiers, raw provider records, calendars without assistant-context consent, operational request or trace identifiers, execution timestamps, and the rest of your chat history. Your assistant provider processes the specific tool request under its own terms and privacy policy.

Service providers

Supabase provides account, database, and authorization services. RevenueCat receives mobile-store subscription status. OpenAI processes FamilyWise-managed AI requests when you choose those features, and the provider of an outside assistant processes the specific FamilyWise tool request you authorize. OpenAI Sites hosts the FamilyWise website and 5Line integration gateway. We disclose information to these providers only for the services described here.

What we do not collect

FamilyWise does not collect location data, contacts, advertising identifiers, or third-party advertising data. We do not use advertising networks or sell personal information. If you contact support, we receive only the information you choose to include.

Children’s privacy

FamilyWise is designed for adults managing a household and is not directed to children under 13. Adults may record information about family members, including children, inside FamilyWise. The outside-assistant connection does not send personal information about children under 13 to the assistant provider and excludes child-linked events, calendar entries, routines, tasks, and other operations from its responses.

Retention, deletion, and your choices

Local data remains on your device until you delete it or uninstall the app. Connected cloud data remains until the account or shared Home data is deleted. Gateway security and reliability logs record the tool name, permission, result status, contract version, duration, and a one-way shortened account reference; they exclude meal names, family content, raw tool inputs, and tool outputs and are retained for no more than 30 days. Support messages are retained while needed to answer the request and maintain a reasonable support record. You can export or clear local content in the app, disconnect the FamilyWise HQ plugin through your assistant provider, or contact support@familywise.net for account or cloud-data access, correction, or deletion requests.

Changes to this policy

We may update this policy as FamilyWise changes. We will update the date on this page and make reasonable efforts to notify users of significant changes.

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